Valley Farms International takes your privacy seriously. In this privacy policy, we explain which personal data we collect and use, for what purpose, and how we ensure your data is properly secured.
This privacy policy applies to all services of Valley Farms International. We respect the privacy of all users of our websites and ensure that any personal information you provide to us is treated confidentially.
I. Identity
This website is operated under the responsibility of the sole proprietorship Valley Farms International, located at 2491 DC The Hague, The Netherlands.
The company can be reached via info@valleyfarmsinternational.com.
II. Personal Data
We only use personal data when necessary for you to use or register for our services. You may provide your data at our locations or through common channels such as email, our website, or by phone.
Most of the data we collect is provided directly by you. When you fill out a contact form, your name, email address, and phone number are recorded. When a customer account is created, we also store your address, billing address, VAT number, and login credentials.
If you have given us permission to process your data for specific purposes, you may withdraw this consent at any time in the same manner as it was granted. Please note: data processing that occurred while your consent was in effect remains valid.
III. Purpose of Processing
We only process personal data when:
- It is necessary to enter into or perform a contract;
- We are legally obligated to do so;
- You have given consent;
- Or we have a legitimate interest in doing so.
We process personal data for the following specific purposes:
- Communication: To contact you when necessary and to keep you informed about our services.
- Contract performance: If you are a customer or supplier, we process your data to prepare, establish, and carry out the agreement.
- Legal obligations: To comply with legal and regulatory requirements.
- Security: To secure our operations, personnel, and visitors through IT security. Some warehouses and premises are equipped with security cameras.
- Research: To assess and improve user experience on our websites, and to invite you to participate in surveys or customer panels.
- Marketing: Names and email addresses are stored for sending newsletters with information and promotional offers. For marketing campaigns, specific personal data, such as addresses, may also be collected and stored.
- Recruitment: Data submitted via the website or social media for job applications will be stored for recruitment and selection purposes.
We do not collect or use data for any purpose other than those listed above unless we have obtained your prior consent.
IV. Information and Rights
You have the right to:
- Access, correct, or delete your personal data;
- Object to the processing of your data;
- Withdraw your consent;
- Restrict processing in certain circumstances;
- Transfer your data to yourself or to a third party.
Each newsletter includes an option to update your details or unsubscribe.
If you would like to exercise any of these rights or have questions about how we handle personal data, please contact us via info@valleyfarmsinternational.com.
V. Data Recipients
Personal data is stored internally in Valley Farms International’s systems. Data may be shared with internal web applications. Your data is not shared with third parties, unless necessary to perform an agreement or comply with legal obligations.
VI. Data Security
We take appropriate technical and organizational measures to protect your personal data against misuse, loss, unauthorized access, and other undesirable actions. Our employees are required to respect the confidentiality of your data.
If personal data is lost or unlawfully processed, and this breach poses a risk to the rights and freedoms of individuals, it will be reported to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) without delay.
VII. Data Retention
Personal data will not be retained longer than necessary for the purposes for which it was collected, unless a legal retention period applies.
VIII. Complaints
If you have a complaint about how we process your personal data, please contact us using the contact details mentioned above.
If we cannot resolve the issue together, you can submit a complaint to the supervisory authority, the Dutch Data Protection Authority, via:
https://autoriteitpersoonsgegevens.nl/en
IX. Amendments to This Privacy Policy
We reserve the right to amend this privacy policy. Revised versions will be published on our website. We recommend reviewing this policy regularly.
On behalf of the management
Effective date: 1 July, 2025
